}
Transglobal Express - weltweite Paketversanddienste
  • 069 9050 6780 Montag bis Freitag, 09:00 – 17:30 Uhr

Tax return documents

The documents required for tax return purposes are generated automatically during the booking. Please use the following information as guidance:

Which documents are needed?

You can check the list below to see which documents are required and where you can find them. The documentation listed below is usually all you need as proof of delivery. If you have any further questions, please consult with your tax consultant or financial administration.

 

Service Documents
DHL Shipping Label – you can find the labels in your customer account (My Account -> Orders -> Documents).

Proof of Delivery – type in your tracking number here.

Invoice – you can find the invoice in your account (My Account -> Invoices).
UPS Shipping Label – you can find the labels in your customer account (My Account -> Orders -> Documents).

Proof of Delivery – type in your tracking number at www.ups.com or click on the tracking number in your customer account.

Invoice – you can find your invoice in your account (My Account -> Invoices).
TG FlexTG D Flex Order Confirmation – Print your order confirmation email. If you do not have the email, you can find it in your account (My Account -> Orders -> View Order).

Invoice – you can find the invoice in your account (My Account -> Invoices).

Proof of Delivery – You need two proofs of delivery for our TG Flex and TG D Flex services: one for transport from Germany to the UK; the other for transport from the UK to the final destination. Please ask our Customer Service team for both tracking numbers.

How do you get proof of delivery from the carriers?

  • TNT: Shipment Tracking
  • DHL Express: see information above
  • UPS: see information above
  •  

We kindly ask you to save all necessary documents right after your booking. If your documents are not available at a later point, we will need to query with the carrier. This can take up to four weeks. Therefore, please approach our Customer Service Team in due time.

Need Help?

  • You can ask our Customer Service Team for advice. Contact us via Live Chat, email sales@transglobalexpress.de, or phone 069 9050 6780 if you are unsure. Our office is open 09:00-17:30 Monday to Friday.

 

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