Landmark Global
Service Overview
Service | Germany | Europe | Rest of world |
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Landmark Global A tracked mail service from our depot for parcels up to 30kg.
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Surcharges
There are currently no surcharges for this service.
Features
- Tracked mail service
- Parcels up to 30kg
- Great economy option for less urgent shipments
- How it works - more info
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Landmark Global collects directly from our depot for this service. This means you have a few different options to choose from when it comes to dropping off your parcel or having it collected from your door.
Collections from your door
Collections from your door are arranged by Transglobal Express, with a choice of carriers.
If you are booking a collection, please add 1 working day to the estimated transit time to allow for overnight delivery to our depot.
Drop-offs
You can also drop off at our depot in Kelsterbach or choose one of hundreds of DPD drop-off or UPS Access Point™ locations nationwide.
Labelling
If booking a collection, your shipping labels will show our depot as the destination address.
Once your shipment arrives at our depot, we'll process it, relabel if required and send it on to its final address.
Please refer to our documentation page for labelling instructions for each collection and drop-off option.
Insurance
- Up to €25 free insurance cover
- Additional insurance possible for up to €250
Shipments to Scandinavia
- For shipments to Denmark and Sweden, most parcels will be delivered to a pick-up shop near to your delivery address. Parcels to Finland may be delivered to your door or to a pick-up shop depending on the third-party company used for the last part of the delivery.
Returns
- Please note: In the event that the receiver does not take delivery of your goods, returns can take up to 6 months for this service, as Landmark Global will hold mail at their depot until they reach volume.
Size & Weight Restrictions
- Size and weight restrictions vary depending on destination - see full list
Landmark Global - Size & Weight Restrictions
Restrictions may vary depending on the destination of your shipment. Below are the general restrictions, followed by country-specific exceptions.
- Maximum dimensions per item: 150cm (length, width or height)
- Maximum size: 300cm girth
- Maximum weight for parcels: 30kg
- Maximum diameter for rolls: 40cm
Belgium:
- Maximum dimensions per item: longest side 150cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 30kg
Denmark:
- Maximum dimensions per item: longest side 150cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 20kg
Finland:
- Maximum dimensions per item: longest side 120cm; second and third longest sides 60cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 30kg
France:
- Maximum dimensions per item: longest side 100cm; second longest side 80cm; third side 60cm
- Maximum size: 150cm girth
- Maximum weight for parcels: 30kg
Germany:
- Maximum dimensions per item: longest side 175cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 30kg
Greece:
- Maximum dimensions per item: longest side 200cm; second longest side 80cm; third side 60cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 32kg
Ireland:
- Maximum dimensions per item: longest side 150cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 30kg
Italy:
- Maximum dimensions per item: longest side 120cm; second longest side 80cm; third side 60cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 30kg
Netherlands
- Maximum dimensions per item: longest side 120cm; second longest side 80cm; third side 60cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 31.5kg
Portugal:
- Maximum dimensions per item: longest side 120cm
- Maximum size: 225cm girth
- Maximum weight for parcels: 31.5kg
Spain:
- Maximum dimensions per item: longest side 120cm
- Maximum size: 225cm girth
- Maximum weight for parcels: 31.5kg
Sweden:
- Maximum dimensions per item: longest side 120cm; second longest side 60cm; third side 60cm
- Maximum size: 300cm girth
- Maximum weight for parcels: 20kg
- How girth is calculated
Volumetric Weight
- Volumetric weight is calculated using 6000 as the divisor. How volumetric weight is calculated.
Service Restrictions & Prohibited Items
- All food, including non-perishable, is prohibited on this service
- Please refer to Landmark's list of dangerous and prohibited items (PDF)
- See our prohibited items page for general restrictions when booking our services
- Other restrictions may also apply by country - check
Packaging Requirements
- Please refer to our packaging guidance