USPS

Features

• Fantastic rates for parcels up to 5kg
• Even better rates for advertising, promotional and editorial material
• Fully tracked
• Collections are arranged by Transglobal
• How it works - more info
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  This economical USPS service is designed for lightweight parcels bound for the USA. Parcels are consolidated at our warehouse and flown over to the US, where they are delivered last-mile by USPS. The carrier collects directly from our depot for this service. This means you have a few different options to choose from when it comes to dropping off your parcel or having it collected from your door.

  Collections from your door

  Collections from your door are arranged by Transglobal Express, with a choice of carriers.

  If you are booking a collection, please add 1 working day to the estimated transit time to allow for overnight delivery to our depot.

  Drop-offs

  You can also drop off at our depot in Kelsterbach or choose one of hundreds of DPD drop-off or UPS Access Point™ locations nationwide.

  Labelling

  If booking a collection, your shipping labels will show our depot as the destination address.

  Once your shipment arrives at our depot, we'll process it, relabel if required and send it on to its final address.

  Please refer to our documentation page for labelling instructions for each collection and drop-off option.

Insurance

• Up to €25 free cover included
• Standard insurance available for up to €250

Size & Weight Restrictions

• Max. weight: Expedited: 450g; Smartmail Ground: 5kg
• Max. length: 55cm
• Max. height/width: 43cm
• Max. length plus girth: 127cm - how girth is calculated

Volumetric Weight

• Volumetric weight is calculated using 3000 as the divisor. How volumetric weight is calculated.

Manufacturer Details

• You may need to provide manufacturer details (company name and address) for certain goods, depending on the commodity code. More info
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  Manufacturer Details

  Manufacturer details (i.e. company name and address) must be provided for products matching certain commodity codes. This includes (but is not limited to) iron and steel, and articles of wood, plastic, glass, rubber and ceramic.

  Commodity codes that require manufacturer details will be flagged automatically by our system. This will happen when you proceed to check out orders from your basket. You will then be asked to enter the manufacturer details for each flagged item.

  These details can also be saved to your Product Library. You can find more information, including how-to videos, in our guide.

  This information is provided solely for customs clearance and will not be visible to the parcel recipient.

  Full list of Commodity Codes

  Chapter	Category
  Chapter 26	Ores, slag and ash
  Chapter 27	Mineral fuels, mineral oils and products of their distillation; bituminous substances; mineral waxes
  Chapter 28	Inorganic chemicals; organic or inorganic compounds of precious metals, of rare-earth materials, of radioactive elements or of isotopes
  Chapter 29	Organic chemicals
  Chapter 31	Fertilisers
  Chapter 32	Tanning or dyeing extracts; dyes, pigments, paints, varnishes, putty and mastics
  Chapter 33	Essential oils and resinoids; perfumery, cosmetic or toilet preparations
  Chapter 34	Soap, organic surface-active agents, washing preparations, lubricating preparations, artificial waxes, prepared waxes, polishing or scouring preparations, candles and similar articles, modeling pastes, "dental waxes" and dental preparations with a basis of plaster
  Chapter 35	Albuminoidal substances; modified starches; glues; enzymes
  Chapter 38	Miscellaneous chemical products
  Chapter 39	Plastics and articles thereof
  Chapter 40	Rubber and articles thereof
  Chapter 44	Wood and articles made of wood; wood charcoal
  Chapter 45	Cork and articles of cork
  Chapter 46	Manufactures of straw, of esparto or of other plaiting materials; basketware and wickerwork
  Chapter 47	Pulp of wood or of other fibrous cellulosic material; waste and scrap paper or paperboard
  Chapter 69	Ceramic products
  Chapter 70	Glass and glassware
  Chapter 72	Iron and steel
  Chapter 73	Articles of iron or steel
  Chapter 74	Copper and articles thereof
  Chapter 76	Aluminium and articles thereof
  Chapter 82	Tools, implements, cutlery, spoons and forks, of base metal; parts thereof of base metal

• This information is provided solely for customs clearance and will not be visible to the parcel recipient.

Commodity Codes

• You can look up valid commodity codes on the US government website. Codes may have up to 10 digits.
• Please note that while the first 6 digits of commodity codes are universally recognised, the remaining 4 digits may be unique to the destination country.

Service Restrictions & Prohibited Items

• See our prohibited items page for general restrictions when booking our services
• This service is restricted to goods valued up to $800, adhering to the USA's tax and duty-free import threshold. Please note that this limit applies per person per day. If you are sending more than one shipment to the same receiver, please ensure the collective value does not exceed $800 for shipments sent on the same day.
• This service is restricted to mainland USA only and excludes Puerto Rico, Guam, Hawaii and the US Virgin Islands - items sent to these destinations will be surcharged 30 € per item. For parcels to these territories, we recommend that you use one of our UPS or DHL courier services instead.
• All foodstuffs, ingestibles and pharmaceutical products (Chapter 30) are prohibited on this service.

Packaging Requirements

• Please refer to our packaging guidance

Undeliverable Items

• Please note: Undeliverable shipments will be disposed of or returned to the sender at cost.